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How Classic Services Group Improved Key & Asset Control

See how Classic Services Group uses AssetControl Cloud to improve visibility, accountability, and day-to-day operational control.

AssetControl Cloud Case study
Featured quote
“AssetControl provides comprehensive monitoring and management of both our assets and our clients’ keys. The system is user‑friendly, straightforward to configure, and delivers valuable insight by allowing us to track the location and status of our assets at all times.”
Adam Chamberlain · Associate Director · Classic Services Group
Overview

How Classic Services Group uses AssetControl Cloud

This customer story shows how AssetControl Cloud supports clearer asset tracking, stronger accountability, improved physical key control, and better day-to-day operational control.

Customer story details

With a growing need to securely manage keys alongside a wide range of operational assets, Classic Services Group - a security services and keyholding provider - required a more structured, centralised way to track and control access.

To address this, they implemented AssetControl Cloud, enabling greater visibility, accountability, and control across both keys and equipment.


Challenges
Before implementing AssetControl Cloud, Classic Services Group faced several operational challenges:

  • Difficulty tracking keys and assets across multiple sites and use cases
  • Managing a diverse mix of equipment, from office items (e.g. desk phones) to site-based assets (e.g. first aid kits)
  • Limited visibility of asset and key locations in real time
  • Reliance on manual or inconsistent processes for recording and identifying assets
  • Challenges maintaining accurate records for serial numbers and internal barcodes

These issues reduced operational efficiency and made it harder to maintain control and accountability across the business.


Solution
Classic Services Group implemented AssetControl Cloud as a centralised system for managing both keys and assets:

  • Visual identification of keys using images to improve clarity within keyholding operations
  • Assignment of locations and systems to assets, providing clear, real-time visibility
  • Recording of serial numbers and internal barcodes for accurate tracking and identification
  • A structured digital platform to replace manual and fragmented processes

This created a single, reliable source of truth for all assets and keys.


Results
Following implementation, Classic Services Group achieved:

  • Improved real-time visibility of asset and key locations
  • More consistent and structured tracking across all sites
  • Better organisation and accuracy of asset data, including serial numbers and barcodes
  • Increased confidence in managing keyholding operations through clearer identification and control

Overall, AssetControl Cloud has helped streamline operations, reduce uncertainty, and strengthen asset accountability across the organisation.

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  • Spot gaps in audits, maintenance and accountability
  • Get a clear starting point for improving asset control
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